If allegations of sexual assault are made to security operatives, what is the appropriate response?

• A. Safeguard the victim and separate them from the assailant
• B. Arrest the suspect immediately
• C. Question the victim aggressively
• D. Ignore the claim unless witnessed

Answer: (A)

Prioritise safety and support for the person making the allegation. The best response is to safeguard the victim and separate them from the person who may have harmed them. Keeping them apart reduces the risk of further harm, prevents intimidation, and helps preserve potential evidence by avoiding contact between the two parties. After you ensure safety, listen calmly, explain that you will involve the appropriate authorities, and arrange access to support (such as medical care or a private, safe space) while you promptly report the incident to your supervisor and follow local procedures.

Arresting the suspect immediately isn’t the role for security operatives; police handle legal action after a proper investigation. Questioning aggressively can retraumatize the survivor, so keep questions non-leading and focused, and allow the survivor to share what they’re comfortable with. Ignoring the claim is inappropriate and dangerous, as it leaves the survivor without protection or support.